This policy sets out information about our use of Cookies on our website.
“We” or “us” means Brockencote Hall Hotel Limited (registered company number 01969994).
Our registered address is c/o Eden Hotel Collection, Bridgeway House, Bridgeway, Stratford Upon Avon CV37 6XY.
“Website” means www.brockencotehall.com.
We are registered with the Information Commissioner’s Office as a data controller under number ZA219962.
If you wish to contact us, please click here.
A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cokie in this policy, this incorporates similar tracking technologies.
When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.
Optional cookies are used for analytical, performance, advanced functionality and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies provides you with the best user experience.
Cookies can be “First Party”, i.e. set by us, or “Third Party”, i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.
You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.
Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary Cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:
Cookie Name | Purpose | Controller | Further Information (including duration of cookie) |
CookieControl | Allows the visitor to select their cookie preferences. | Our Cookie | These cookies are only stored temporarily in the browser’s memory, and are destroyed when it is closed down. |
We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.
We need to obtain your consent to use Optional cookies; this is usually by way of a pop-up notice. As set out in this policy, you can change your preference at any time.
We use advanced functionality cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
We use analytical/performance cookies to enable us to recognise and count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
We would like to use the following optional advanced functionality, analytics and performance cookies:
Cookie Name | Purpose | Controller | Further Information (including duration of cookie) |
Google Analytics__ga | The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | Third Party Cookies |
Duration is 2 years for more information explaining how Google manages data in its ads products, please visit: https://policies.google.com/technologies/partner-sites |
Google Analytics__gid | The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. | Third Party Cookies |
Duration is 1 day for more information explaining how Google manages data in its ads products, please visit: https://policies.google.com/technologies/partner-sites |
Google Analytics_gat_UA-12666063-6 | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites | Third Party Cookies |
Duration is 1 minute for more information explaining how Google manages data in its ads products, please visit: https://policies.google.com/technologies/partner-sites |
Facebook Analytics__fbp, fr | This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | Third Party Cookies | Expires after 2 months |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You may block cookies by activating the setting on your browser that allows you to refuse the storage of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Brockencote Hall Hotel,
Chaddesley Corbett,
Kidderminster,
Worcestershire,
DY10 4PY
(Sat Nav DY10 4QA)